CRM- Customer Relationship Management

Customer Relationship Management  (CRM) is critical to success of our clients. CRM applications offer a single system of truth for managing customer interactions across different lines of business


CRM drives sales performance by allowing sales team to :

  • Track and share contacts and opportunities
  • Manage and upsell into existing accounts
  • Monitor performance through dashboards
  • Forecast revenue
  • Manage quotes and contracts
  • Work offline through mobile solutions and
  • Collaborate through integration with Microsoft Outlook and other groupware applications.

 

Our CRM practice specializes in building custom business process on top of packaged CRM applications such as MS Dynamics, Siebel CRM, SugarCRM and SalesForce.com.

We have several references from our clients demonstrating our capabilities and expertise in building bPaaS - Business process as a service.



 
 

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